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Gaggia 31001 Tebe Espresso Machine, Gray by Gaggia
Product SummaryManufacturer: Gaggia Brand: Gaggia Model: 31001 Color: Gray Product features: - 17.5 bar pump
- Chrome-plated brass commercial style portafilter for the best quality espresso
- Includes two stainless steel filter baskets, coffee tamper and 7g measuring scoop
- This espresso coffee machine embodies Gaggia style and innovation
- Turbo Frother milk frothing wand
Kitchen and Housewares Reviews of Gaggia 31001 Tebe Espresso Machine, GrayCustomer Review: Great for Ground Coffee - Poor Coffee with ESE pods Summary: 4 Stars
Gaggia 31001 Tebe Espresso Machine, Gray
I researched many brands to replace the machine we had in the office. I wanted a machine that worked equally well with ground coffee and ese pods.
Both Amazon and Gaggia said the Tebe worked with ese pods. It does not. The filter basket that comes with the machine permits too much water to go around the coffee pod, producing a weak espresso. I wrote to Amazon who deflected to Gaggia who did not respond to my problem. I googled the issue and found that I was not alone. I was able to purchase a shallower filter basket that make a good espresso with the ese pod. It took two weeks and nearly $20 more to resolve the issue. Customer service seems to be taking a back seat to profits at Amazon and Gaggia.
Description of Gaggia 31001 Tebe Espresso Machine, GrayThis espresso coffee machine embodies Gaggia style and innovation. Tebe stands out for its particularly functional features. This easy to handle, compact espresso machine can be placed in any setting, blending with the decor thanks to its special design that expresses an understated yet original personality. Furnished with a solenoid valve, 50.7oz water tank and chromed brass filter unit body and cup, Tebe continues Gaggia's tradition of high technology. The steel body demonstrates the sturdiness of a machine destined to last for years and fill the home with the aroma of thousands of perfectly brewed coffees. Includes two stainless steel filter baskets (one and two shot), coffee tamper and 7g measuring scoop.
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